CONFLITS DANS LA SALLE D’OPÉRATION : LUTTE ET FUITE OU CROISSANCE ET COMMUNICATION
Résumé
Le conflit n’est le domaine de personne en particulier. Il prend sa source chez un individu et se propage chez les autres par effet domino. Les conflits parmi le personnel infirmier autorisé et les techniciens en salle d’opération, et entre les infirmières et les infirmières, est courant dans les salles d’opération. Le milieu opératoire se compose de plusieurs personnalités, chacune préconisant des méthodes différentes pour offrir des soins aux patients. La communication efficace est essentielle pour prévenir et résoudre les situations de conflit.
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