Créer et appliquer des modèles mentaux partagés en salle d’opération
Mots-clés :
Modèles mentaux partagés, bloc opératoire, équipe interdisciplinaire, compétences non techniques,, soins infirmiersRésumé
Un modèle mental partagé se veut un concept provenant d’environnements à haute fiabilité, comme l’aviation, pour aider les équipes à développer une compréhension commune de la façon dont ils travailleront ensemble pour accomplir de façon sécuritaire leurs objectifs. Les domaines de soins de santé à risque élevé, comme la salle d’opération, ont adapté ce concept afin d’améliorer le travail d’équipe interdisciplinaire et ainsi améliorer les résultats pour les patients. On se sert de compétences non techniques, notamment la communication, la conscience de la situation, la gestion des tâches et le leadership pour produire un modèle mental partagé fonctionnel. Les infirmières jouent un rôle important dans le processus de changement compte tenu du fait que les cultures hiérarchiques traditionnelles, les différents styles de communication entre les médecins et les infirmières ainsi que la main-d’oeuvre de plus en plus temporaire constituent tous des défis à l’utilisation des modèles mentaux partagés en bloc opératoire.
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