President's Message

Feedback - Success of an Organization

Abstract

Essential to achieving better relationships among people and for the success of organizations, is feedback. In order to effectively relate to other people we need to know something about the way we are affecting and influencing them. Feedback provides a way in which we can evaluate this impact. If we are interested in changing an organization in some way, or to evaluate the activities of the organization, feedback can provide us with a fuller understanding of how we are doing or how we should change.