Understanding or Nurses’ Reactions to Errors and Using This Understanding to Improve Patient Safety
Keywords:
operating room, medical errors, nurse emotionAbstract
The operating room can be home to many different types of nursing errors due to the invasiveness of OR procedures. The nurses’ reactions towards errors can be a key factor in patient safety. This article is based on a study, with the aim of investigating nurses’ reactions toward nursing errors and the various contributing and resulting factors, conducted at Kurdistan University of Medical Sciences in Sanandaj, Iran in 2014. The goal of the study was to determine how OR nurses’ reacted to nursing errors with the goal of having this information used to improve patient safety.
Research was conducted as a crosssectional descriptive study. The participants were all nurses employed in the operating rooms of the teaching hospitals of Kurdistan University of Medical Sciences, which was selected by a consensus method (170 persons). The information was gathered through questionnaires that focused on demographic information, error definition, reasons for error occurrence, and emotional reactions toward the errors. 153 questionnaires were completed and analyzed by SPSS software version 16.0.
“Not following sterile technique” (82.4 percent) was the most reported nursing error, “tiredness” (92.8 percent) was the most reported reason for the error occurrence, “being upset at having harmed the patient” (85.6 percent) was the most reported emotional reaction after error occurrence”, with “decision making for a better approach to tasks the next time” (97.7 percent) as the most common goal and “paying more attention to details” (98 percent) was the most reported planned strategy for future improved outcomes.
While healthcare facilities are focused on planning for the prevention and elimination of errors it was shown that nurses can also benefit from support after error occurrence. Their reactions, and coping strategies, need guidance and, with both individual and organizational support, can be a factor in improving patient safety.
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