Dealing With Difficult People

Authors

  • Sharon Keenan-Hayes

Abstract

Dealing with difficult people is an art form - not one that necessarily belongs in the health care forum, yet present every day. In order to understand the broader topic, I would like to break down the information into two topics: I. Prevention and Management of Aggressive Behaviour, and II. Difficult People, The Challenge.

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Published

2001-06-01

How to Cite

Keenan-Hayes, S. (2001). Dealing With Difficult People. Operating Room Nurses Association of Canada Journal, 19(2). Retrieved from https://ornacjournal.ca/index.php/ornac/article/view/12681

Issue

Vol. 19 No. 2 (2001): June/juin 2001

Section

Feature Articles